Privacy Policy
Your privacy matters to us. This policy explains what information we collect, how we use it, and how we keep it safe.
Last Updated: May 25, 2026
1. Information We Collect
When you request a service or contact us, we may collect the following personal information: • Name • Phone number • Email address • City / service address • Number of bins and service preferences • Any notes or special instructions you provide We collect this information only when you voluntarily provide it through our booking form, contact form, or by calling us directly.
2. How We Use Your Information
We use the information we collect to: • Schedule and confirm your bin cleaning appointments • Send service reminders and follow-up communications • Respond to your questions or requests • Improve our services and customer experience • Maintain your customer profile and booking history We do not use your information for automated decision-making or profiling beyond what is necessary to provide our cleaning services.
3. How We Store Your Information
Your information is stored securely in our booking system. We take reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. We retain your information for as long as you are an active customer or as needed to fulfill the purposes described in this policy. You may request deletion of your data at any time by contacting us.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances: • With service providers who assist us in operating our business (e.g., scheduling tools), under strict confidentiality agreements • If required by law, regulation, or legal process • To protect the rights, property, or safety of Lunar Power Washing, our customers, or others
5. Cookies & Website Analytics
Our website may use basic analytics tools to understand how visitors use our site (e.g., which pages are visited most). This data is aggregated and does not personally identify you. We do not use tracking cookies for advertising purposes.
6. Your Rights
You have the right to: • Access the personal information we hold about you • Request correction of inaccurate information • Request deletion of your personal data • Opt out of any marketing communications at any time To exercise any of these rights, please contact us using the information below.
7. Children's Privacy
Our services are intended for adults. We do not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.
8. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us: